Nvidia issues beta update to latest driver, now safe on multi-monitor

nvidia driver problems

Update Mar 9, 2016: Nvidia have issued a new version of the 364.51 driver which fixes the previous issues but may have introduced some new ones.

After yesterday's problems with their latest driver, Nvidia first pulled it from download and automatic update, and have now issued a new version. It's marked as beta, so it won't auto-download via Geforce Experience unless you've opted-in, but reports are that it's fixed the multi-monitor problem. However, those with dual-card SLI setups are reporting insta-crashes when they attempt to enable it.

If it makes you feel better, the 2016's best PC games all ran on the older driver anyway.

You can get the driver from the download page, or through Geforce Experience if you've enabled beta updates. It should give you a few extra frames in The Division, as well as Hitman, Need for Speed, Ashes of the Singularity and Rise of the Tomb Raider. Normally I'd say definitely keep yourself up-to-date, but given it's a beta driver and the problems folks have already experienced, unless you're really interested in a bit of extra performance in those games, I'd hold off.

There's a thread on Nvidia's Reddit that suggests the new version may have some problems with SLI, with varying reports from different folks. Some are saying it's a problem with Nvidia, while others say the outside program being used to remove drivers before install is causing it. There's no definite way to know how your setup will react without experimenting, but unless you're willing to spend a couple of hours fixing it when it goes wrong, just wait for the non-beta version.

Original Story Mar 8, 2016: Bit of a PSA for you here: the latest Nvidia driver is causing some serious problems on various machines, according to users across the web. On installing 364.47 - which those of you using the Geforce Experience tool have likely already been prompted to do - some are reporting a crash followed by several reboots all ending in black screens. System restore or safe mode is the only way to get out of this if it's already happened.

Nvidia are aware of the issue and are looking into fixes. They say that multi-monitor setups seem to be the most commonly affected, though I've seen complaints from laptop users as well. There's also this thread on the Nvidia Reddit with various single-monitor users reporting problems. Disconnecting one of your monitors before installing may help, but Nvidia also mention that doing a clean install via the custom installation option may be better than using express.

If you've already installed and are now locked out, a system restore should set you right. Alternatively, booting into safe mode and navigating to the device manager, then uninstalling or rolling back the driver from there should let you load up and grab an older version. This support thread has the latest updates from Nvidia who are, as you'd hope, trying to get this fixed.

For now, I'd recommend just not downloading or installing them until Nvidia issue the all-clear. If you're worried about performance on The Division today, I managed to play some last night with zero problems on the last driver, though I'm sitting on a fairly meaty 980TI, so your mileage with older cards may vary. Most folks I saw also praised its good performance though, so it's unlikely you'll encounter issues.

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Nomisco avatarxXBadness185Xx avatarBen Barrett avatarMrJinxed avatarAnAuldWolf avatarPrime avatar+1
xXBadness185Xx Avatar
4
1 Year ago

This actually worked. Uninstalling the driver form safe mode in device manager. The amount of forums and treads ive been to to fix the BSOD is unimaginable. Thank you so much for this webpage. Saved my computers life and my money. :)

4
MrJinxed Avatar
855
1 Year ago

I installed it last night before turning the computer off, and there haven't been any problems what so ever on my GTX 770. Maybe I'm one of the lucky ones for once.

2
Nomisco Avatar
40
1 Year ago

"They say that multi-monitor setups seem to be the most commonly effected"

I think you mean "affected".

1
AnAuldWolf Avatar
863
1 Year ago

I still wouldn't advise using a driver that does anything remotely fishy, anyway. Just looking out for random strangers, as is sometimes my wont. See, there have been drivers that were capable of and did physical hardware damage to the cards they were supposed to be drivin'. Usually a crash isn't so bad, unless the collateral damage happens to be your taxi to gaming goodness. Going to stop that, now.

Point is, be wary. If a driver ever does anything this fishy, roll back and wait. You can't count on drivers to be flawless. They never have been. Yes, most of the time you can use them without incident but 99 per cent of computer problems are actually down to driver software misbehaving. It's amazing how often I've had to look over someone's crash dump in windbg only to find out that the culprit was a driver. People don't realise that software often installs fake drivers, too. Fake optical drive drivers in Daemon Tools, fake sound drivers in Virtual Audio Cables, fake HID drivers (I think) in VirtualBox, and the list goes on. Even those can flub things if they just happen to burp and do something silly.

Most often some kind of conflict having them accessing some patch of memory they shouldn't.

Still, better than the days of having to figure out IRQ conflicts, I suppose.

Anyway! If a driver is acting fishy, I'd advise rolling back. Even if it's working perfect for you, keep your eyes open. The thing is is that you don't know what shenanigans might be happening behind the scenes. You're basically inviting gremlins over for tea inside the chassis of your beloved computer.

So just be wary. That other people are having trouble doesn't mean you instantly need to remove new drivers, but it does mean you should keep an eye open for anything strange happening since you installed them. And if you spot anything, roll back. It's good advice, really.

And good advice that probably would've saved quite a lot of people from having to buy new graphics cards the last time Nvidia oops'd.

1
Prime Avatar
247
1 Year ago

With this attitude you'll never be up to date with drivers.

1
Ninja Fried Rice Avatar
153
1 Year ago

I had this issue crop up on my computer. Like you stated the most commonly affected computers are multi-monitor setups which I have. The safe mode method works perfectly. I did not roll back my drivers to a previous version. The second time I installed the new drivers it worked perfectly.

1